About us

WHO ARE WE ?

From your home or desk shopping 24/7 is made easy with us. Coco Gifts proudly sources only the finest quality merchandise from around the World for our valued customers, such as Disney Tradition by Jim Shore, Disney by Britto, Willow Tree and Lilliput Lane.

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Our trained staff discover and bring to market new and unique products at the best prices. Your gift purchase will put a smile on your or that special person’s face. This is what we like to do.

One of the joys of life is in the act of gift giving, making people happy, lifting their hearts and spirits. Never under estimate the power of giving a gift to make somebody feel special, valued, appreciated, remembered or loved. All our products are expertly packed, gift wrapped and can also include an accompanying handwritten card with your personalised wishes inscribed to your loved one, friend or colleague.

We have a range of handcrafted cards unique to Coco Gifts to mark that special occasion you will not find else were. Tell us what your wishes are and we will have your personalised message beautifully inscribed by an expert calligrapher onto your selected card. Collectors will appreciate the care we take with any boxed item being expertly packed preserving the integrity of the original box.

Shopping any time made easy with our simple check out and payment system. We accept all major credit cards, VISA & Master Card and direct debit too. Contact us by phone during normal business hours or 24/7 via email. A real person will answer the phone or will contact you and have a yarn with you about your purchase, return items, damaged goods or even about the weather here in Adelaide. Thank you for browsing our website and shopping at Coco Gifts.

Shipping

Select Local Pick-up at Oakden, SA 5086 option at checkout to collect your order from our place at 5 Park Tce, Oakden, SA 5086. Please allow us some time to process your order. Our friendly staff will message you or call you when your order is ready to pick up.

$9.95 per entire order. It takes about 3 to 8 business days for delivery depending on your area, and up to 2 weeks for Northern Territory or non-Metro Western Australia.

$19.95 per entire order. It takes about 1 to 2 business days for delivery. Western Australia and Northern Territory Customers: Please allow additional days for delivery if you are outside the Australia Post National Express Network.  For more details, click here.

  • 3-8 business days for Regular shipping and
  • 1-2 business days for Express shipping depends on the area you live.

To know detailed delivery times, please visit to the AusPost website and enter our postcode of 5086 followed by your postcode.

At the moment we don’t due to the internationally.

Payment

Currently we accept Paypal and Credit Card and ZipPay

Yes. All transactions will be carried out through Paypal/Stripe/ZipPay secure website, we have NO access to your Bank/Credit Card details, or any other financial information. Your personal information you provide us, we simply use to identify your order, personalise your invoice, and dispatch your order to the correct address. Under NO circumstance, we will not pass on your personal information that is provided to us.

Order & Retunrs

You can place an order on our website cocogifts.com.au. For detailed instruction please click here.

Generally, we are unable to edit your order. If you wish to change the details of your order you have to cancel the current order and place a new one. To cancel your order please send us an email (including your order number) or give us a call as soon as possible. If your order hasn’t been dispatched, we will organise the cancellation. If it’s already posted we are unable to cancel.

No. You do not need to have an account to place an order with Coco Gifts. You have an option of sign in/register or check out as guess. If you don’t want to set up an account you can simply shop, add items to the cart, and check out as guess.

To track your order status, just simply go to Track Your Order on the Top Tool bar of our website. Then enter your order number. To track the shipping of your order, please go to the website of Australia Post/other shipping partners. Then enter your tracking number. The tracking number will be emailed to you after your ordered has been dispatched.

We promise 100% satisfaction! If you don’t absolutely love your purchase we’ll take it back. You have 30 days from delivery date to return an item in its original packaging. Just simply email us at info@cocogifts.com.au or give us a call at (08) 82667647, then send it back. Once it has arrived back we will refund your total cost of the returned product(s) minus initial shipping costs.

Contact Information

5 Park Tce, Oakden, SA 5086

Phone: (08) 82667647
Hotline: 0434927338

info@cocogifts.com.au

SHOPPING CART

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